Your compliance obligations don’t need to take you away from your business.
Staying up to date, adjusting processes or changing paperwork in an active compliance environment can be stressful and time consuming for a broker. Our software system, education program and support team are there to support you with your compliance obligations
Our weekly webinar schedule of compliance, best practice and quality loan submission topics translate recent ASIC and lender requirements into the day to day world for brokers. Listen live or access our library for recorded sessions.
In house mentor & credit coaching
Our training team, people that have walked your shoes, will ensure your processes from client interview to loan submission are over laid with a compliance lens that will provide fairness for your client and protection for you.
The Chief Lender Centre, first of its kind in Australia, allows thorough discovery and saves time by allowing you to search by policy to narrow down the most suitable – and responsible – lender for the client before comparing rates.
Chief knowledge base
This library has many of the guidelines, answers and forms that you’ll need to operate as a credit representative and to fulfill your obligations under the Responsible Lending act. It’s the place to start your enquiries and support queries.
Software with compliance front of mind? Chief has been designed to increase your productivity and help fulfill your compliance obligations by sending documentation directly to the client mirroring the loan application journey and your obligations.
Stay connected with updates straight to your inbox and via our fortnightly Broker News and PD days. Information as it happens from Lenders and ASIC that may have an impact on how you go about business and any new obligations.
Broker support/Help desk
Our support team have come from a Broker’s world but if they can’t answer your questions or challenges regarding compliance, they’ll refer it to our legal team. Feel assured you are getting the best advice.